Introduction
Welcome to Kaddi! By using our services, you agree to comply with and be bound by the following Terms of Service (ToS). These terms govern your access to and use of our app and services. Please read them carefully. If you do not agree to these terms, you must not use our services.

1. Description of Service and Usage Limitation
   Kaddi is an AI-powered sales enablement platform designed to assist sales teams in managing and optimizing their sales processes. Our services are intended for business use only and not for personal, non-commercial purposes. Users are prohibited from:
   Using Kaddi for illegal activities.
   Attempting to access unauthorized areas of the service.
   Interfering with the operation of our services through viruses, spam, or other harmful actions.
   We reserve the right to modify or discontinue, temporarily or permanently, any part of our services with or without notice.

2. Privacy Policy
   Your privacy is important to us. Our Privacy Policy outlines how we collect, use, and protect your personal data. By using Kaddi, you consent to our data practices as outlined in the Privacy Policy. You can view our Privacy Policy at Kaddi Privacy Policy.

3. Expected Procedures and Liability
   While we strive to provide reliable and uninterrupted service, Kaddi may have scheduled maintenance windows during which uptime cannot be guaranteed. We will make reasonable efforts to notify you of any planned downtime.
   Kaddi is not liable for any direct, indirect, incidental, or consequential loss of data or business arising from the use of our services. Users are responsible for maintaining backups of their data and implementing their own disaster recovery plans.

4. Payment Policy
   Kaddi offers subscription-based services, and users may be required to pay for these subscriptions via credit card or other accepted payment methods. Payment terms are as follows:
   Payments must be made on time as per the billing cycle.
   Failure to make timely payments may result in suspension or termination of service.
   No refunds will be provided for unused portions of a subscription period.
   If you wish to cancel your subscription, please refer to our Cancellation Policy within your account settings.

5. Termination of Service Access
   We reserve the right to terminate or suspend your access to Kaddi without prior notice if you violate any terms of this ToS or engage in activities that harm our service or other users. Upon termination, you will lose access to your account and any associated data.

6. Support
   Kaddi provides comprehensive support to ensure a seamless user experience. Our support team operates Monday through Friday, 9 AM to 5 PM (local time). Our First Response SLA is 24 hours during business days. For support, please visit:
   Create a Support Case
   Email Support
   Knowledge Base
   Live Chat (available during business hours)

7. Documentation
   For a smooth experience with Kaddi, we provide detailed documentation on how to add, use, and remove our app. You can access our documentation at Kaddi Documentation. This includes:
   Adding the App: Step-by-step instructions to integrate Kaddi with your systems.
   Using the App: Detailed use-cases and prerequisites for each feature.
   Removing the App: A guide to safely remove Kaddi and manage your data.
   For troubleshooting common issues, please visit our Troubleshooting Guide.

8. Changes to Terms of Service
   We may update these Terms of Service from time to time. Any changes will be posted on our website, and your continued use of Kaddi after such changes constitutes acceptance of the new terms.

9. Contact Information
   For any questions regarding these Terms of Service, please contact us at:
   Email: legal@Kaddi.com
   Address: Kaddi Inc., 1234 Sales St., Business City, State, ZIP Code
   Thank you for using Kaddi!